Privacy Policy
Last Updated: June 30, 2026
1. Introduction
Smartmatic ("Smartmatic", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or request information about our products and services.
By using this website, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
When you submit a request through our website, we may collect the following information:
- Full name
- Business email address
- Organization or company name
- Job title
- Country
- Phone number (if provided)
- Product or service of interest
- Any additional information you choose to include in your message
We may also automatically collect technical information such as:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of your visit
- Cookies and similar technologies
3. How We Use Your Information
We use your information to:
- Respond to your inquiries and demo requests.
- Schedule product demonstrations.
- Provide information about our products and services.
- Improve our website and customer experience.
- Maintain the security of our systems.
- Comply with legal and regulatory obligations.
If you explicitly opt in, we may also send you product updates, newsletters, or marketing communications.
4. Legal Basis for Processing
Where applicable, we process your personal information based on one or more of the following legal grounds:
- Your consent.
- Our legitimate interest in responding to business inquiries.
- Compliance with legal obligations.
- Performance of a contract or pre-contractual request.
5. Information Sharing
We do not sell your personal information.
We may share your information with trusted service providers that assist us in operating our business, including providers of:
- Cloud hosting services
- Customer relationship management (CRM) platforms
- Email communication services
- Technical support
- Website analytics
These providers process personal information only on our behalf and under appropriate confidentiality obligations.
We may also disclose information when required by law or to protect our legal rights.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.
If you request deletion of your information, we will remove it unless we are legally required to retain it.
7. Data Security
We implement appropriate technical and organizational measures designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While no system can guarantee absolute security, we continuously work to maintain industry-standard security practices.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own where Smartmatic or its service providers operate.
When required by applicable law, appropriate safeguards will be implemented to protect your information during such transfers.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of your information.
- Restrict or object to processing.
- Withdraw your consent at any time.
- Request a copy of your personal data.
- Lodge a complaint with the appropriate supervisory authority.
To exercise these rights, please contact us using the information below.
10. Cookies
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance user experience.
You may control cookies through your browser settings.
11. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.
13. Contact Us
If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact us:
Smartmatic
Email: support@smartmatic.com
Website: https://www.smartmatic.com